Minimum Order Value
The minimum order value is €10 or US$12 per order.
Tax
- European Union countries: We only accept payments in €. All prices include German Value-Added Tax (VAT; currently 16%).
- Non-European Union countries: We only accept payments in US$. All prices are displayed including German Value-Added Tax (VAT; currently 16%). Customers from non-European Union countries are excluded from German VAT charges! Please register and login to your account and all prices will be displayed without German VAT!
Payment Methods
- Germany: PayPal, Domestic Bank Transfer (SEPA Credit Transfer) or SOFORT Überweisung (€ only)
- European Union countries: PayPal or SEPA Credit Transfer (€ only)
- Non-European Union countries: PayPal (US$ only)
Shipping Rates
Germany:
- Deutsche Post - Priority Registered Mail: €3 (Stickers)
- Deutsche Post - Priority Registered Mail: €4 (+Accessories)
- DHL - Package: €5* (+Cubes)
- Hermes - Package: €4.50* (+Cubes)
European Union countries:
- Deutsche Post - Priority Air Mail: €3.50 (Stickers, Lubes and other Accessories)
- Deutsche Post - Priority Registered Air Mail [incl. Tracking]: €5.50 (Stickers, Lubes and other Accessories)
- Deutsche Post - Priority Registered Air Mail [incl. Tracking]: €8.50 (+Cubes)
Non-European Union countries:
- Deutsche Post - Priority Air Mail: US$3 (Stickers, Lubes and other Accessories)
- Deutsche Post - Priority Registered Air Mail [incl. Tracking]: US$3.50 (Stickers, Lubes and other Accessories)
- Deutsche Post - Priority Registered Air Mail [incl. Tracking]: US$6 (+Cubes)
* Free shipping on orders over €100 or US$100
Transit Times
- Australia: 4-7 business days*
- Austria: 2-3 business days*
- Bahrain: 6-10 business days*
- Belgium: 2-3 business days*
- Brasil: 7-11 business days*
- Bulgaria: 3-5 business days*
- Canada: 3-6 business days*
- Croatia: 3-5 business days*
- Cyprus: 2-6 business days*
- Czech Republic: 2-3 business days*
- Denmark: 2-3 business days*
- Estonia: 3-5 business days*
- Finland: 2-3 business days*
- France: 2-3 business days*
- Germany: 1-2 business days*
- Greece: 2-4 business days*
- Hungary: 2-4 business days*
- India: 10-14 business days*
- Indonesia: 10-14 business days*
- Ireland: 2-4 business days*
- Israel: 3-6 business days*
- Italy: 2-3 business days*
- Japan: 5-8 business days*
- Latvia: 3-5 business days*
- Lithuania: 2-4 business days*
- Luxembourg: 2-3 business days*
- Malaysia: 8-12 business days*
- Malta: 2-4 business days*
- Mexico: 8-12 business days*
- Netherlands: 2-3 business days*
- New Zealand: 4-8 business days*
- Norway: 2-4 business days*
- Peru: 8-12 business days*
- Philippines: 8-14 business days*
- Poland: 2-4 business days*
- Portugal: 2-4 business days*
- Republic of Korea: 6-10 business days*
- Romania: 2-4 business days*
- Singapore: 6-8 business days*
- Slovakia: 2-3 business days*
- Slovenia: 3 business days*
- Spain: 2-4 business days*
- Sweden: 2-3 business days*
- Switzerland: 2-3 business days*
- Thailand: 6-9 business days*
- Turkey: 3-6 business days*
- United Arab Emirates: 6-10 business days*
- United Kingdom: 2-3 business days*
- United States: 3-7 business days*
- Vietnam: 6-10 business days*
* Delivery time refers to major cities.