Payment & Shipping Information

Minimum Order Value

The minimum order value is €10 or US$12 per order.

Tax

• European Union countries: We only accept payments in €. All prices include German Value-Added Tax (VAT; currently 16%).
• Non-European Union countries: We only accept payments in US$. All prices are displayed including German Value-Added Tax (VAT; currently 16%). Customers from non-European Union countries are excluded from German VAT charges! Please register and login to your account and all prices will be displayed without German VAT!

Payment Methods

• Germany: PayPal, Domestic Bank Transfer (SEPA Credit Transfer) or SOFORT Überweisung (€ only)
• European Union countries: PayPal or SEPA Credit Transfer (€ only)
• Non-European Union countries: PayPal (US$ only)

Shipping Rates

• Deutsche Post - Priority Registered Mail: €3 (Stickers)
• Deutsche Post - Priority Registered Mail: €4 (+Accessories)
• DHL - Package: €5* (+Cubes)
• Hermes - Package: €4.50* (+Cubes)

• Deutsche Post - Priority Air Mail: €3.50 (Stickers, Lubes and other Accessories)
• Deutsche Post - Priority Registered Air Mail [incl. Tracking]: €5.50 (Stickers, Lubes and other Accessories)
• Deutsche Post - Priority Registered Air Mail [incl. Tracking]: €8.50 (+Cubes)

• Deutsche Post - Priority Air Mail: US$3 (Stickers, Lubes and other Accessories)
• Deutsche Post - Priority Registered Air Mail [incl. Tracking]: US$3.50 (Stickers, Lubes and other Accessories)
• Deutsche Post - Priority Registered Air Mail [incl. Tracking]: US$6 (+Cubes)

* Free shipping on orders over €100 or US$100

Transit Times

• Australia: 4-7 business days*
• Austria: 2-3 business days*
• Bahrain: 6-10 business days*
• Belgium: 2-3 business days*
• Brasil: 7-11 business days*
• Bulgaria: 3-5 business days*
• Canada: 3-6 business days*
• Croatia: 3-5 business days*
• Cyprus: 2-6 business days*
• Czech Republic: 2-3 business days*
• Denmark: 2-3 business days*
• Estonia: 3-5 business days*
• Finland: 2-3 business days*
• France: 2-3 business days*
• Germany: 1-2 business days*
• Greece: 2-4 business days*
• Hungary: 2-4 business days*
• India: 10-14 business days*
• Indonesia: 10-14 business days*
• Ireland: 2-4 business days*
• Israel: 3-6 business days*
• Italy: 2-3 business days*
• Japan: 5-8 business days*
• Latvia: 3-5 business days*
• Lithuania: 2-4 business days*
• Luxembourg: 2-3 business days*
• Malaysia: 8-12 business days*
• Malta: 2-4 business days*
• Mexico: 8-12 business days*
• Netherlands: 2-3 business days*
• New Zealand: 4-8 business days*
• Norway: 2-4 business days*
• Peru: 8-12 business days*
• Philippines: 8-14 business days*
• Poland: 2-4 business days*
• Portugal: 2-4 business days*
• Republic of Korea: 6-10 business days*
• Romania: 2-4 business days*
• Singapore: 6-8 business days*
• Slovakia: 2-3 business days*
• Slovenia: 3 business days*
• Spain: 2-4 business days*
• Sweden: 2-3 business days*
• Switzerland: 2-3 business days*
• Thailand: 6-9 business days*
• Turkey: 3-6 business days*
• United Arab Emirates: 6-10 business days*
• United Kingdom: 2-3 business days*
• United States: 3-7 business days*
• Vietnam: 6-10 business days*

* Delivery time refers to major cities.