Payment & Shipping Information

Payment & Shipping Information

 

Minimum Order Value

The minimum order value is €10 or US$12 per order.

 

Tax

  • European Union countries: We only accept payments in €. All prices include German Value-Added Tax (VAT; currently 19%).
  • Non-European Union countries: We only accept payments in US$. All prices are displayed including German Value-Added Tax (VAT; currently 19%). Customers from non-European Union countries are excluded from German VAT charges! Please register and login to your account and all prices will be displayed without German VAT!

 

Payment Methods

  • Germany: PayPal, Domestic Bank Transfer (SEPA Credit Transfer) or SOFORT Überweisung (€ only)
  • European Union countries: PayPal or SEPA Credit Transfer (€ only)
  • Non-European Union countries: PayPal (US$ only)

 

Shipping Rates

Germany:
  • Deutsche Post - Priority Registered Mail: €2.50 (Stickers)
  • Deutsche Post - Priority Registered Mail: €3.50 (+Accessories)
  • DHL - Package: 4.50€* (+Cubes)

European Union countries:
  • Deutsche Post - Priority Air Mail: €3.00 (Stickers, Lubes and other Accessories)
  • Deutsche Post - Priority Registered Air Mail [incl. Tracking]: €4.50 (Stickers, Lubes and other Accessories)
  • Deutsche Post - Priority Registered Air Mail [incl. Tracking]: €10 (+Cubes)

Non-European Union countries:
  • Deutsche Post - Priority Air Mail: US$2 (Stickers, Lubes and other Accessories)
  • Deutsche Post - Priority Registered Air Mail [incl. Tracking]: US$3 (Stickers, Lubes and other Accessories)
  • Deutsche Post - Priority Registered Air Mail [incl. Tracking]: US$8 (+Cubes)
 

* Free shipping on orders over €60 or US$65

 

Transit Times

  • Australia: 4-7 business days*
  • Austria: 2-3 business days*
  • Bahrain: 6-10 business days*
  • Belgium: 2-3 business days*
  • Brasil: 7-11 business days*
  • Bulgaria: 3-5 business days*
  • Canada: 3-6 business days*
  • Croatia: 3-5 business days*
  • Cyprus: 2-6 business days*
  • Czech Republic: 2-3 business days*
  • Denmark: 2-3 business days*
  • Estonia: 3-5 business days*
  • Finland: 2-3 business days*
  • France: 2-3 business days*
  • Germany: 1-2 business days*
  • Greece: 2-4 business days*
  • Hungary: 2-4 business days*
  • India: 10-14 business days*
  • Indonesia: 10-14 business days*
  • Ireland: 2-4 business days*
  • Israel: 3-6 business days*
  • Italy: 2-3 business days*
  • Japan: 5-8 business days*
  • Latvia: 3-5 business days*
  • Lithuania: 2-4 business days*
  • Luxembourg: 2-3 business days*
  • Malaysia: 8-12 business days*
  • Malta: 2-4 business days*
  • Mexico: 8-12 business days*
  • Netherlands: 2-3 business days*
  • New Zealand: 4-8 business days*
  • Norway: 2-4 business days*
  • Peru: 8-12 business days*
  • Philippines: 8-14 business days*
  • Poland: 2-4 business days*
  • Portugal: 2-4 business days*
  • Republic of Korea: 6-10 business days*
  • Romania: 2-4 business days*
  • Singapore: 6-8 business days*
  • Slovakia: 2-3 business days*
  • Slovenia: 3 business days*
  • Spain: 2-4 business days*
  • Sweden: 2-3 business days*
  • Switzerland: 2-3 business days*
  • Thailand: 6-9 business days*
  • Turkey: 3-6 business days*
  • United Arab Emirates: 6-10 business days*
  • United Kingdom: 2-3 business days*
  • United States: 3-7 business days*
  • Vietnam: 6-10 business days*
 

* Delivery time refers to major cities.